EK333 App Privacy Policy

Account information

Mobile number, password, and login history are securely stored separately; with EK333 Login, this data is used to verify identity.

Payment information

bKash, Nagad, and Rocket transaction records are used only for verification; many Dhaka users use these for quick top-ups.

Device information

Android version, browser, and session ID are stored; this helps detect suspicious logins, especially when using multiple phones.

During sign-up

Registering with EK333 requires name, number, and basic verification data, reducing duplicate accounts, and enabling faster support responses.

During session

Cookies and local storage keep the session, so you don't have to log in repeatedly; this is especially important on slow networks.

Need Help

If you report a problem, screenshots, device model, and time logs may be collected, enabling the EK333 App team to troubleshoot the issue in two steps.

Encryption

Sensitive information is encrypted in transit, so no one can read it, even on the same network.

Session timeout

If left idle for a long time, the session automatically ends; this is especially important in Dhaka cafes or on shared phones.

Device verification

If unusual entries are detected on a new phone or new browser, extra verification is required; this security remains active even after installing the EK333 APK.

Access Rights

If you want to know what information is stored, you can also request your account history and a brief session log.

Right to correction

You can correct an incorrect number or name; the support team typically starts within 1 business day.

Delete request

If not needed, you may request deletion of some data; only as much as required by legal logs is kept.

Cookie usage

Cookies are used to remember language, session, and preferences, so you don't have to set the same settings repeatedly, especially on mobile browsers.

Change of consent

You can change cookie preferences at any time; if new terms come, we clearly state them on the page; nothing is hidden.

Withdrawal

If you want, you can reduce tracking or disable some data, but for security a minimum log may remain.

Step 1

Account verification

Basic information is checked during registration to reduce entry errors, and multiple profiles can be detected under the same number.

Step 2

Cookie preferences

Necessary cookies to remember the session and language stay enabled; unnecessary tracking is off.

Step 3

Risk monitoring

If there is unusual login, a new device, or multiple sessions at the same time, an alert may be raised and EK333 may require you to log in again.

Official file

Only use the official APK; this reduces the risk of the wrong version or counterfeit installers, which is essential for mobile users in Bangladesh.

Mobile cookie

Smartphone cookie control is easy once set, so you don't have to tinker with it later, making usage faster.

Rights protection

If you want to view, correct, or delete data, a support path is open from Dhaka or another city; requests are handled in the same way.